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The best broadband in town from your local internet & Wi-Fi provider

Fast, reliable full fibre broadband with clear pricing, local support, and great value offers — trusted by rural communities across the UK.

21st October 2025
Home Broadband News

If you live in a village or small town where the Voneus network is available, we believe we’re the best broadband in town because customers tell us they want the same things: fast, reliable full fibre that just works, installed without fuss, priced clearly, and supported by real people on the phone. That’s the promise we deliver as your local internet provider and Wi-Fi provider, and it’s why many rural communities choose Voneus.

  • Real customer reviews. As of 20 October 2025, Voneus holds a 4.2/5 TrustScore on Trustpilot, based on ~4,100 reviews (marked “Great”). Trustpilot updates continuously, so figures may change - check the live profile here.

  • Clear value, not gimmicks. Full fibre packages include symmetrical speeds, free standard installation where eligible via the UK Government’s voucher scheme, a free router, no in-contract price rises, and current welcome offers (one month free on 250 Mbps; six months free on 500 Mbps & 900 Mbps, terms apply).

  • Switch when it suits you. Still in a contract? You can reserve your Voneus install for up to 11 months and go live when your current deal ends (terms apply).

  • Keep your home phone number. Add Digital Home Phone to keep your number—porting is straightforward once your broadband is active. Note: VoIP will not work during power cuts or broadband outages; keep a mobile available for emergencies.
     

Trustpilot scores (snapshot: 22nd October 2025)

When you compare Trustpilot scores (not price or speed), current snapshots show:

Note: These figures are from Trustpilot and change frequently—open each link for the latest. For speeds and pricing, please check each provider’s website and use the Ofcom checker / independent speed tests.

 

What “best” looks like in real life

  • Fast for today, ready for tomorrow. Full fibre to your home typically delivers more consistent performance than older copper-based services, and symmetrical speeds make uploads as quick as downloads for backups, photos, video calls and work files.

    → Ofcom Connected Nations 2024
    → FTTP resilience

  • Installed with care. Local engineers handle a neat standard install and get you online before they leave. Standard installs are free where eligible via the government voucher scheme; non-standard works may carry a cost (we’ll confirm before booking).

  • A price you can plan around. Your minimum-term price is fixed—no mid-contract price rises (offer terms apply).

  • Support when you need it. Speak to a real person on 0333 880 4141 and check live service status for your area any time.
     

Why switching feels easier with Voneus

Most people delay switching because they worry about downtime, hassle, or paying two bills at once. The UK’s One Touch Switch (OTS) process means you only contact your new provider; it’s designed to be quicker and simpler across networks. In its first year, over 1.6 million people switched using OTS.

With Voneus, you can line up your install, keep your number, and go live on your timetable—reducing hassle and adding confidence.


The bottom line

In areas where our network is available, we believe Voneus makes a strong, verifiable case for being the best broadband in town—based on the independently checkable points above: Trustpilot scores, symmetrical full fibre, government-backed standard installs where eligible, no mid-contract price rises, and a support team you can reach easily.

Ready to see what’s available at your address? Pop in your postcode to discover the best offer for your home.


FAQ: quick answers before you switch

Are speeds guaranteed?
Speeds can vary based on your home layout and router placement. For the most accurate check, test on a wired device and use a reputable speed test. Our team can advise on router positioning or mesh to improve whole-home Wi-Fi.

Can I keep my phone/number?
Yes—Digital Home Phone supports number porting once your broadband is active. Keep your current phone service active until the port completes; remember VoIP won’t work in a power cut.

Why is installation free in some areas?
Many properties are eligible for a government-backed Gigabit voucher that covers standard installation of full fibre; we’ll confirm eligibility and whether any non-standard work is needed before you book.