Switching
made easy
Join the switch to better broadband
Better broadband means
Switching made easy
Switching broadband providers shouldn't be difficult so we've made this as simple as possible. Plus, get your first month free to be sure our network works seamlessly before you switch.
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1Check what you can get
Enter your postcode above to find out whether Voneus is already available in your area or whether we’re on our way.
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2Pick your perfect package
Find just the perfect broadband package for all your needs - just consider what you need your broadband to do and how many will be online at the same time. If you’re still in contract, we can hold your install and start of your contract for up to 11 months.
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3Confirm your free installation voucher
The Government affiliate, Building Digital UK, will email you asking for your confirmation that you’ve placed an order with us to secure funding for the installation.
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4We’ll do the rest
When you're ready to be connected, an engineer will come to install your broadband on an agreed upon date. Because we build our own network, you can run both lines at the same time. And with one month free, you can get your Voneus broadband up and running before you leave your existing supplier.
Frequently Asked Questions
No problem. Go ahead and place your order with us and we'll hold your install for up to 11 months.
We're working with the government to upgrade broadband in hard to reach areas to a faster, more reliable full fibre digital network. The government backed voucher scheme covers the cost of installing full fibre and bringing it straight into your home.
You can continue to use your current home phone when you switch to VoIP - simply plug it into the back of your broadband router.
There are a number of apps that will test the speed of your broadband - just make sure your device is connected to the internet. Search online to find your preferred checker.
When you get your new Voneus digital home phone you can keep the same landline number.
This is a process known as number porting and involves moving your existing number from your current provider over to another.
It’s easy to do, but there are a couple of really important steps:
· Before you place an order, make sure you understand the differences between your existing landline service and those of a digital home phone service
· To keep your phone number, tell us that you want to port the number when you place your order
· Keep the service you have with your current supplier going until the porting process has completed
· Be sure that all of the information you supply is accurate, because any mistakes could lead to delays or even the number being lost
A request to port your number will not be made until your broadband service has been activated, and could take up to 10 days.
Find out more with our Switching Policy.