Voneus Network Service Status

Below you will find a list of any active and current outages or incidents on our network.

If you think you have an issue but a problem is not being reported here, it may be local to you.  Give our support staff a call for free, every day of the year, on 0800 007 3344 for some help.

Please select a county for more information

If there are any issues listed in your area, you will see a number next to the county name.  If there are no issues reported in your area then the title will say “no issues reported”.

Buckinghamshire - no reported issues.

Planned maintenance – 23/05/2018 00.01hrs to 08.01hrs

We have been informed by Virgin Media of proposed works between 00.01hrs to 08.01hrs on the 23rd May that may result in a temporary loss of connection. Any loss of service will be kept to an absolute minimum. We apologise for any inconvenience this may cause.

Somerset - No reported Issues.

14.00hrs The power problem at Bukland Dinham has been resolved and was caused by BT & Virgin Engineers, all connections should automatically restore.

13.15 hrs Tuesday 22nd May.  We have power issues reported with our equipment in Bukland Dinham. Our engineers are on site and we will update this site as soon as possible as soon as we have any further information..

Oxfordshire / Warwickshire - no reported issues

There are no issues currently being reported on our network in this area.

Gloucestershire - no reported issues

There are no issues currently being reported on our network in this area.

Devon - no reported issues

There are no issues currently being reported on our network in this area.

Wiltshire - No reported issues.

31st May 2018 16.50hrs The connection has been restored and service has been resumed.

31st May 2018 16.10hrs There are issue reported in the Charlton Little Somerford areas. Our engineers are investigating and we will update this page as soon as we have any further detail.

There are no issues currently being reported on our network in this area.

Northamptonshire - no reported issues

There are no issues currently being reported on our network in this area.

Abertawe, Pen-y-bont ar Ogwr, Vale of Glamorgan - no reported issues

There are no issues currently being reported on our network in this area.