Voneus Network Service Status

Below you will find a list of any active and current outages or incidents on our network.

If you think you have an issue but a problem is not being reported here, it may be local to you.  Give our support staff a call for free, every day of the year, on 0800 007 3344 for some help.

Please select a county for more information

If there are any issues listed in your area, you will see a number next to the county name.  If there are no issues reported in your area then the title will say “No reported issues”.

Please note that over the next few days we are undertaking various pieces of planned maintenance work meaning that the service may be interrupted for a minute or two at a time.  We apologise for any inconvenience this causes but it’s for a good reason!

Abertawe, Pen-y-bont ar Ogwr, Vale of Glamorgan - no issues reported

There are no issues currently being reported on our network in this area.

Buckinghamshire and Bedfordshire - equipment upgrade

18/09/19 – DUN – EQUIPMENT UPGRADE

Please note that our engineers will be upgrading equipment in the Fen Reach and Hallside areas of our network and there will be an outage for approximately 1-5 hours from 1pm this afternoon.

We would like to apologise for any inconvenience this may cause during the work being carried out.   

 

 

Cheshire - no issues reported

There are no issues currently being reported on our network in this area.

Devon - notice of planned maintenance

Sunday, September 15, 2019 – Notification of planned maintenance

As part of the extension to AWG we need to replace the pole at B1-Highview (Monkton) on THURSDAY, SEPTEMBER 19.

The work will affect our customers currently connected to the pole and we expect this to be for a couple of hours.

We apologise for any inconvenience this may cause.

 

Gloucestershire - no issues reported

There are no issues currently being reported on our network in this area.

Northamptonshire, Oxfordshire and Warwickshire - no issues reported

There are no issues currently being reported on our network in this area.

North Yorkshire - no issues reported

There are no issues currently being reported on our network in this area.

Somerset - notification of planned work

Sunday, September 15, 2019 – Notification of Planned Work

We need to let you know about some maintenance work that will be taking place on the Buckland Dinham area of our network on Tuesday, September 24, 2019 between 00.00am and 04.00am.

There will be a loss of service at some point at the Church of St Michael  whilst we complete the maintenance work.

The service outage should only last for up to 1 hour however a 4 hour time frame has been given in the event of any unforeseen circumstances.

This is for planned work to upgrade equipment .

Wiltshire - no issues reported

There are no issues currently being reported on our network in this area.